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Scout Alarm and SimpliSafe sell do-it-yourself (DIY) systems. Each company uses online support, chat rooms and FAQs, as service support mechanisms.  SimpliSafe does not support smart home appliances, while Scout Alarm has a limited number of ZigBee protocol smart home devices.

SimpliSafe vs Scout Alarm

SimpliSafe wins or ties in most categories and is our overall winner.

Similarities

  • DIY
  • Cellular transmission
  • Each company uses their own proprietary products
  • Month-to-month contracts
  • Neither company manages video

Differences

  • Scout Alarm has text and email alerts for their primary system and SimpliSafe only offers this with higher-end packages
  • Scout Alarm has a 30-day, money back guarantee and SimpliSafe offers sixty days
  • Scout Alarm uses ZigBee protocol for a few smart home devices and controls. SimpliSafe has no smart home appliance offerings.

Comparison Overview Chart of Basic Packages

 SimpliSafeScout Alarm
PackageStarterAlways On
Monthly Monitoring Fee$14.99$9.99
Equipment Cost$229.96none
Activation and/or Installation Feenonenone
Contract LengthMonth to monthMonth to month
Money Back Guarantee6 months30-day
Equipment ManufacturerProprietaryProprietary
CellularYesYes
Number of Door/Window Sensor11
Motion Sensor Included11
Key FobNoYes
SMS and Email AlertsNoYes
Better Business Bureau RatingA+N/A

Comparison Overview Chart of Top Packages Offered

 SimpliSafeScout Alarm
PackageSimpliSafeAlways On +
Monthly Monitoring Fee$24.99#19.99
Equipment Cost$539.85none
Activation and/or Installation Fee*nonenone
CellularYesYes
Two-Way VoiceYesNo
Smartphone and Remote Access ManagementYesYes
Z-Wave or ZigBee ControlZ-WaveZigbee
Video availableYesNo
Number of Door/Window Sensor41
Motion Sensor Included21
Touchscreen consoleYesNo
iTune App Rating2.5 stars4.5 stars
Android App Rating4 stars4 stars
Blackberry App Rating3.5 stars4 stars

Comparison Overview

SimpliSafe and Scout Alarm manufacture their own proprietary sensors. The overall look appears bulkier and larger than most competitors’ detector offerings. The components work as designed though users have reported some problems with the Scout Alarm motion sensors.

The online service and support provide adequate guidance for installation and for most problems associated with the sensors and other equipment.

Scout Alarm markets the smartphone app controls and makes phone notifications part of the basic, least expensive package. SimpliSafe offers smartphone control with the top tier packages.

Users have registered few complaints regarding the monitoring centers.

Winner and Loser Categories

Company Reputation

Winner: SimpliSafe

SimpliSafe has overall higher ratings from users. SimpliSafe also has an A+ rating from the Better Business Bureau (BBB). Scout Alarm has not registered with the BBB.

Pricing

Winner: Scout Alarm

Scout Alarm monitoring charges slightly less in mouthing monitoring fees than SimpliSafe charges.

The cost of the individual sensors and detectors for each company, should you choose to purchase additional components, is about the same.

Contract

Winner: Tie

The month-to-month contracts by Scout Alarm and SimpliSafe make it easy to cancel or start and stop without any financial penalty.

Packages and Contents

Winner: SimpliSafe

Scout Alarm provides only one sensor for your doors and one motion detector with all its packages.

SimpliSafe has many different sensors and detectors and provides a varying amount of components to the homeowner depending on the package chosen.

Ease of Installation

Winner: Tie

The sensors and detectors of each company install the same way.

Equipment Quality and Technology

Winner: SimpliSafe

Users complain less about the SimpliSafe products.

The SimpliSafe motion detectors have a greater range than the Scout Alarm motion sensors do.

Warranty

The SimpliSafe six-month contract provides substantial time for users to change his or her mind compared to the thirty days supplied by the Scout Alarm Company.

Service

Winner: Tie

There are not a lot of user service complaints registered against either company.

Comparison Summary

SimpliSafe has more component choices, a better warranty and fewer complaints that Scout Alarm has. SimpliSafe provides more equipment with each package.  Learn more in our SimpliSafe review.

If you desire a very basic system and do not want to expend any money upfront for equipment, then Scout Alarm may be a better choice.  Learn more in our Scout Alarm review.

The post SimpliSafe vs. Scout Alarm appeared first on Security Baron.



from Security Baron https://securitybaron.com/system-reviews/simplisafe-vs-scout-alarm/

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