If you were charged on your cell phone bill by Flycell for mobile content services or subscriptions (i.e., ringtones, premium text alerts, etc.) that you never authorized, tell us your story!
–Report UnauthorizedFlycell Cell Phone Charges–
Flycell Inc. Short Codes:
69999
24444
Who Is Flycell Inc.?
According to its website, “Flycell is a wholly-owned subsidiary of Italian mobile-messaging pioneer Acotel Group. Launched in November of 2004, Flycell empowers mobile lifestyles by delivering personalized infotainment on the fly - unique and custom information, entertainment and more - to mobile users across the US. ”
Flycell Websites:
www.flycell.com
Flycell Content:
Flycell offers “downloadable mobile entertainment, such as ringtones, wallpaper, games and graphics.” Flycell also offers text alerts and mobile sweepstakes.
Flycell Related Subscriptions and Services:
According to Flycell’s website, Flycell mobile subscriptions include the following:
- ClubPack: “$9.99 per month; includes 20 credits used to download products and services including ringtones, wallpapers, games, applications, and SMS services. (For T-Mobile customers, games and applications are not supported.) Charges will be billed to the user’s mobile phone bill.”
- FlyMobile Pack: “$4.99 per month, includes 5 wallpapers or ringtones. Charges will be billed to the user’s mobile phone bill.”
- MegaPack: “$9.99 per month, includes 10 wallpapers or ringtones. Charges will be billed to the user’s mobile phone bill. “
- KingPack: “$7.99 per month, includes 8 wallpapers or ringtones. Charges will be billed to the user’s mobile phone bill. Other charges may apply.”
- HyperPack: “$5.99 per month, includes 6 wallpapers or ringtones. Charges will be billed to the user’s mobile phone bill.”
- RealPack: “$9.99 per month, includes 6 real tones and 3 wallpapers. Charges will be billed to the user’s mobile phone bill.”
- TonePack: “$9.99 per month, includes 10 Ringtones, Real Tones or Funny Tones. Charges will be billed to the user’s mobile phone bill.”
- Horoscope: “$9.99 per month. Message sent every day day of the week to your phone. Charges will be billed to the user’s mobile phone bill”
- LivePack: “$5.99 per month, 5 items included in package: 4 Ringtones, Real Tones or Funny Tones plus 1 Game, Application or Theme (For T-Mobile customers, Games and Applications are not supported). Charges will be billed to the user’s mobile phone bill.”
- PlayPack: “$5.99 per month, 4 items included in package: 2 Games, Applications or Themes plus 2 Wallpapers or Animations (For T-Mobile customers, Games and Applications are not supported). Charges will be billed to the user’s mobile phone bill.”
- PicPack: “$5.99 per month, 5 items included in package: 4 Wallpapers or Animations plus 1 Game, Application or Theme (For T-Mobile customers, Games and Applications are not supported). Charges will be billed to the user’s mobile phone bill. “
- Mobile Match Up: “$7.99 per month for peer-to-peer chatting through a mobile handset. Includes unlimited messaging between users of the service within the monthly fee. Charges will be billed to the user’s mobile phone bill. “
Contact Flycell Customer Care Support
1-800-580-0017
help@flycell.com
Flycell Supported Carriers
According to Flycell’s website they support the following wireless carriers “AT&T, T-Mobile, Nextel, Cingular, Verizon, Sprint, Alltel, Boost, Dobson, and Cellular One. However, not all carriers (and not all phones) support all content.”
How To Cancel Flycell Services:
According to Flycell “Customers may stop this subscription service by sending the word STOP in a text message to number 69999 or by contacting Customer Care. Subscription cancellation will become effective at the conclusion of the Subscription Month in which we receive the cancellation request for monthly subscribers. Weekly subscribers will be canceled immediately upon request.”
To cancel specific Flycell subscriptions:ClubPack ($9.99) To unsubscribe text “STOP CLUB” to 69999, Fly Mobile Premium ($4.99) To unsubscribe text “STOP FLY” to 69999, TonePack ($9.99) To unsubscribe text “STOP TONE” to 69999, RealPack ($9.99) To unsubscribe text “STOP REAL” to 69999, MegaPack ($9.99) To unsubscribe text “STOP MEGA” to 69999, KingPack ($7.99) To unsubscribe text “STOP KING” to 69999, HyperPack ($5.99) To unsubscribe text “STOP HYPER” to 69999, LivePack ($5.99) To unsubscribe text “STOP LIVE” to 69999, PicPack ($5.99) To unsubscribe text “STOP PIC” to 69999, PlayPack ($5.99)To unsubscribe text “STOP PLAY” to 69999, Joke of the Day ($6.99 - 5 days a week) To unsubscribe text “STOP GRIN” to 69999, Joke of the Day ($9.99 - 7 days a week) To unsubscribe text “STOP JOKE” to 69999, Horoscope ($9.99) To unsubscribe text “STOP ZOD” to 69999, Mobile Match Up ($7.99), To unsubscribe text “STOP DATE” to 24444.
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